Summary: 8bet100 collects only the personal data necessary to operate a safe, fair, and compliant online gaming platform for Filipino players. We do not sell your personal data to third parties. We use industry-standard encryption and security measures to protect your information at all times.
Section 01
Introduction
This Privacy Policy ("Policy") describes how 8bet100 ("8bet100," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your," "Player") who access or use the 8bet100 platform at 8bet100.net, including all associated services, games, and features.
8bet100 is committed to protecting the privacy and personal data of all players on our platform. This Policy is designed to be transparent and easy to understand, so you always know exactly what data we hold about you and why. By registering an account or using the 8bet100 platform, you acknowledge that you have read and understood this Privacy Policy.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you have any questions about how 8bet100 handles your personal data, please contact us using the details in Section 13.
Section 02
Personal Data We Collect
8bet100 collects the following categories of personal data from players:
2.1 Identity & Contact Data
- Full legal name;
- Date of birth (to verify you are 21 years of age or older);
- Email address;
- Mobile phone number;
- Residential address (city, province, country).
2.2 Identity Verification (KYC) Data
- Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license);
- Proof of address documents (e.g., utility bill, bank statement);
- Selfie or facial verification image where required for identity confirmation.
2.3 Financial Data
- Payment method details (e.g., GCash mobile number, PayMaya account, bank account details for BPI, BDO, or Metrobank);
- Transaction history, including deposits, withdrawals, and bonus credits;
- Account balance information.
2.4 Technical & Usage Data
- IP address and approximate geolocation;
- Device type, operating system, and browser information;
- Login timestamps and session duration;
- Game history, betting patterns, and platform activity logs.
2.5 Communications Data
- Records of communications between you and 8bet100 support, including live chat transcripts and email correspondence;
- Feedback, complaints, and survey responses submitted to 8bet100.
Section 03
How We Collect Your Data
8bet100 collects personal data through the following means:
- Direct collection: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting our support team;
- Automated collection: Technical data collected automatically when you access the 8bet100 platform, including via cookies, log files, and analytics tools;
- Third-party sources: Identity verification data from KYC service providers; fraud detection data from payment processors; and publicly available information used to verify your identity or detect prohibited conduct.
Section 04
How We Use Your Personal Data
8bet100 uses your personal data for the following purposes:
- Account management: To create, maintain, and manage your 8bet100 player account;
- Identity verification: To verify your age (21+) and identity in compliance with Philippine gaming regulations and anti-money laundering (AML) requirements;
- Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
- Platform operation: To provide access to games, bonuses, promotions, and all other features of the 8bet100 platform;
- Customer support: To respond to your enquiries, complaints, and support requests;
- Legal compliance: To comply with applicable Philippine laws and regulations, including AML/CTF obligations, gaming regulations, and tax reporting requirements;
- Fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the 8bet100 platform;
- Responsible gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to enforce self-exclusion and deposit limit requests;
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
Section 05
Sharing Your Personal Data
We do not sell your personal data. 8bet100 will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
8bet100 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions;
- KYC and identity verification providers: Third-party services used to verify your identity and age in compliance with regulatory requirements;
- Fraud detection and AML service providers: Third-party tools used to detect and prevent fraudulent activity and money laundering;
- IT and platform service providers: Cloud hosting, data storage, and technical infrastructure providers who process data on our behalf under strict data processing agreements;
- Regulatory and law enforcement authorities: Philippine government agencies, including relevant gaming regulators and law enforcement bodies, where disclosure is required by applicable law or court order;
- Professional advisers: Legal counsel, auditors, and compliance consultants, where necessary for the operation of 8bet100's business, subject to confidentiality obligations.
All third parties with whom 8bet100 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
Section 06
Cookies & Tracking Technologies
8bet100 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the 8bet100 website. Cookies help us remember your preferences, keep you logged in, and understand how players use our platform.
6.1 Types of Cookies We Use
- Essential cookies: Required for the 8bet100 platform to function correctly. These cannot be disabled without affecting core platform functionality, including login sessions and account security;
- Analytics cookies: Used to collect anonymized data about how players navigate the 8bet100 platform, helping us identify areas for improvement;
- Preference cookies: Used to remember your settings and preferences, such as language and display options;
- Security cookies: Used to detect and prevent fraudulent activity and unauthorized access to your 8bet100 account.
6.2 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the 8bet100 platform, including your player account. Continued use of the 8bet100 platform constitutes your consent to the use of cookies as described in this Policy.
Section 07
Data Retention
8bet100 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Specific retention periods include:
- Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements;
- KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification, or longer if required by applicable law;
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
- Support communications: Retained for three (3) years from the date of the last communication;
- Marketing preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.
When personal data is no longer required, 8bet100 will securely delete or anonymize it in accordance with our internal data disposal procedures.
Section 08
Data Security
8bet100 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the 8bet100 platform;
- Encrypted storage of sensitive personal and financial data at rest;
- Access controls limiting access to personal data to authorized 8bet100 personnel on a strict need-to-know basis;
- Multi-factor authentication for internal systems handling player data;
- Regular security audits and penetration testing of the 8bet100 platform;
- Fraud monitoring systems that continuously scan for suspicious activity on player accounts.
While 8bet100 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 8bet100 login credentials. If you suspect that your account has been compromised, please contact 8bet100 support immediately.
Section 09
Your Privacy Rights
As a player on the 8bet100 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact 8bet100 support using the details in Section 13.
- Right of access: You have the right to request a copy of the personal data 8bet100 holds about you;
- Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations;
- Right to restrict processing: You may request that 8bet100 restrict the processing of your personal data in certain circumstances;
- Right to data portability: You may request a copy of your personal data in a structured, machine-readable format;
- Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing;
- Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
8bet100 will respond to all valid privacy rights requests within thirty (30) calendar days. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
Section 10
Minors & Age Restriction
21+ Only: The 8bet100 platform is strictly restricted to individuals aged 21 years and above, in compliance with Philippine gambling regulations. 8bet100 does not knowingly collect personal data from persons under the age of 21.
If 8bet100 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and void any transactions or winnings associated with that account. If you believe that a minor has registered on the 8bet100 platform, please contact us immediately using the details in Section 13.
Section 11
International Data Transfers
In the course of operating the 8bet100 platform, your personal data may be transferred to and processed in countries outside the Philippines, including by our third-party service providers such as cloud hosting and KYC verification providers. Where such transfers occur, 8bet100 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses consistent with applicable Philippine data protection law.
By using the 8bet100 platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the operation of the platform, subject to the safeguards described in this Policy.
Section 12
Changes to This Privacy Policy
8bet100 reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on the 8bet100 website with an updated "Last Updated" date at the top of this page. Where changes are material, 8bet100 will endeavour to notify registered players via email or a prominent notice on the platform prior to the changes taking effect.
Your continued use of the 8bet100 platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed about how 8bet100 protects your personal data.